Add a User


Available with:
Team Plans            Role: Super Admin, Team Admin

In this tutorial we will be showing you how to add a users.

Add a User

From your Dashboard click on Admin in the left hand sidebar menu, then choose Users & Teams in the updated sidebar menu.

Admin Users and Teams

In the Users & Team page select Add Team Member.

Add User

In the pop up modal window fill out the information as below and click OK. If the team you wish to assign them to does not exist yet, you will have to add the team first.  To do this follow our Add a Team tutorial. 

User Details
You will see your new team member appear in the team that you have assigned them.  Their status will be Pending until they accept the invitation to join the platform.

User Added
Note:
When you add your team member the page may refresh and automatically collapse the team tree, you may have to expand the team rows to see the team member.

What is Overage?

All plans come with a standard 10 documents per month for users to use, which you can customize according to your company’s needs. Overage is then applied to any document package you send after you’ve used all of your plan’s allotted amount. If you increased your document package to 1200 documents per month but end up using 1205 during your subscription period, then those five extra documents are charged an additional $3.75 CAD/$3.50 USD per document.

How do I avoid an Overage fee?

To help you avoid overage fees, Signority sends you an email notification once you have used 80% of your available amount of document packages.

If you need many more document packages than you had originally anticipated, you can upgrade your plan at a prorated amount under My Account >> Manage Plan.